NVQs are for all employees; there are no age limits or constraints for completion
| Mandatory |
Foster people’s equality, diversity rights |
| Mandatory |
Contribute to the effectiveness of work teams |
| Mandatory |
Promote, monitor and maintain health, safety and security in the workplace. |
| Mandatory |
Give customers a positive impression of yourself and your
organisation. |
| Optional |
Support and control visitors to service and facilities. |
| Optional |
Transport supplies of physical resources within the work area. |
| Optional |
Receive, transmit, store and retrieve information |
| Optional |
Support the use of information technology |
| Optional |
Minimise and deal with aggressive and abusive behaviour |
| Optional |
Organise the receipt and storage of goods |
| Optional |
Control and monitor access to premises and property |
| Optional |
Drive passenger carrying vehicles safely |
| Optional |
Move and transport patients within the work area. |
| Optional |
Collect, transport and dispose of health care waste |
| Optional |
Distribute and dispatch mail. |
| Optional |
Maintain housekeeping supplies. |
| Optional |
Prepare beds and handle lien and bed coverings |
| Optional |
Monitor and maintain the cleanliness of environments. |
| Optional |
Clean floors manually |
| Optional |
Clean furniture, fittings and vertical surfaces manually |
| Optional |
Clean toilets and washrooms manually |
| Optional |
Classify items and make up loads |
| Optional |
Clean items by washing processes |
| Optional |
Press and finish simple garment items |
| Optional |
Repair, alter and maintain items. |
| Optional |
Prepare food and drink for clients |
| Optional |
Maintain hygiene an food storage, preparation and cooking. |
| Optional |
Prepare, cook and assemble food for service. |
| Optional |
Provide a table or tray service. |
| Optional |
Clean and service a range of areas. |
| Optional |
Administer patient appointments |
| Optional |
Record, store and supply information using a paper-based filing
system. |
| Optional |
Enter, retrieve and print data in a database. |
| Optional |
Provide authorised access to records. |
| Optional |
Protect records |
| Optional |
Maintain the arrangement of records |
| Optional |
Administer the current record system. |
NVQs are work-based qualifications that assess the skills and knowledge people have and need to perform their job role effectively. The qualification is designed using national occupational standards.